At MindBalance Counseling, we prioritize your privacy and confidentiality. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.
1. Information We Collect:
- Personal details (name, email, phone number) when booking a session.
- Payment information for processing transactions.
- Communication records, such as messages or notes from therapy sessions (kept strictly confidential).
2. How We Use Your Information:
- To provide and improve our counseling services.
- To ensure secure communication between clients and therapists.
- To process payments and maintain service records.
3. Data Protection & Confidentiality:
- All personal data is securely stored and encrypted.
- We do not share your information with third parties without your consent, except as required by law.
- Therapists adhere to strict confidentiality guidelines to protect your privacy.
4. Your Rights:
You have the right to opt out of non-essential communications at any time.
You may request access to your personal data or ask for corrections/deletion.